We're hiring


Smith & Jones ® vision is to provide families and individuals with high quality everyday and not so everyday products at the best prices. We strive for this vision through high-volume sales, efficient operations, adaptable stores/warehouses and a great culture. 

You will be joining a fun & supportive atmosphere located in Melbourne, surrounded by a collaborative team who love what they do. We believe in supporting and inspiring our team to live their passions and place a great deal of importance in ensuring our team members have great work-life balance, career and development opportunities along with;

  • Complimentary products from our brands.
  • A vibrant, team-orientated culture
  • Flexibility to work from home 3 days per week.

About the Role

We are looking for a full time Customer Service Agent to join our team. We are looking for an enthusiastic, hard working person to provide the highest level of personalised service to our customers via email and social media. We are looking for someone with experience in customer service, a can do attitude & a willingness to learn. They should take pride in their role & performing at their best every day.

It is a fast paced job & requires someone with a minimum typing speed of 40 WPM. You must have clear & professional communication skills, intermediate computer skills & the ability to work well under pressure.

We are looking for someone to grow with the company & progress upwards. You must have proven problem solving & troubleshooting skills. 

This is a great opportunity for an energetic and enthusiastic individual to join a growing company and build an exciting career path. The candidate will be well presented, have strong spoken and writen English skills, organised and have strong customer focus with a flair for problem solving and enthusiasm to learn. 

To Apply,

Please call 1300 114 112 so we can make a time to chat. 


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