We really do!
And we want to thank you for being so patient with us whilst we get your items to you. No matter what you've purchased your item is important, and we are doing our best to get it out to you in the best time possible.
We have been facing some unique challenges, but rest assured we won't stop till we deliver every single package.
Customers that have placed orders between July 25 - August 31 are in transit & on the way. For customers who have placed orders from 1 September - 5 September, we have started processing these orders.
Smith n Jones has successfully delivered over 14,000 packages in the last 30 days and is still working through our backlog.
To show you how much your patience means to us we are giving all our customers that have purchased in the last 30days from today $25 credit into their Smith n Jones loyalty account. To access your credit please follow these steps .
Lastly, if you have called our 1300 number and left a message, thank you very much and we will be calling you back shortly. Love from Smith & Jones